In today’s hyper-competitive market, where products and services can often appear indistinguishable from one another, customer service has emerged as a pivotal differentiator. Quality customer service not only enhances customer loyalty but also drives business growth, shapes brand reputation, and can even turn detractors into advocates. In this blog post, we delve into why good […]
Employee retention is a critical factor in the success of any organisation. High turnover rates can be costly and disruptive, while a stable and committed workforce can drive growth and innovation. Retaining talented employees requires a strategic approach that addresses their needs and aspirations. Here are 25 effective employee retention strategies that organisations can implement […]
In today’s competitive work environment, acknowledging and appreciating the hard work and dedication of employees is crucial for fostering a positive workplace culture. Staff awards not only recognise individual achievements but also motivate others to excel. They can also be the source of good-humoured ribbing, depending on how seriously your company wishes to take the […]
In the intricate web of workplace dynamics, recognition stands as a beacon of acknowledgement, validation, and appreciation. When an employee’s efforts go unnoticed by their manager, it’s akin to being in the shadows, with their contributions seemingly fading into the background. The impact of this invisibility stretches far beyond the surface, delving into the realm […]
We have now brushed off the cobwebs that come with the return to work in January, but even though your business awards are finished for another year there is still ample opportunity to recognise your staff. Glass awards are great for recognition and can work really well if done right. It is important that you […]
Long service awards are given to those employees within a business, an organisation or a group for a long length of time, but do they matter? Of course, they do. When an employee reaches a significant landmark at a company, such as 10, 15, or 20 years of service, there is a reason why they […]
According to recent figures, 69% of employees say they would work harder if they felt as though their efforts were recognised by their employer. The figures, released by Officevibe, suggest that more than two-thirds of staff surveyed were unhappy with how their employer recognises their contributions to the company. That means that many businesses are […]
Companies with a culture of giving recognition to their members of staff have a staff turnover rate up to 31% lower than businesses that struggle to recognise employees. It comes as no surprise that a simple ‘thank you’ goes a long way, with employees that feel valued by their employers willing to go the extra […]
It is a popular belief that working in retail is soul-destroying, with workers having to endure difficult customers and, of course, working unsociable hours and kissing goodbye to weekends and holidays. There is some semblance of truth in that, but when the employee feels valued and supported by the company they work for, they are […]
Your employees want to feel appreciated by you and, while you may appreciate them and everything that they do – do they know it? When staff feel appreciated by their employer, they are likely to have better productivity and lower rates of absence. Appreciating your staff and showing it is completely different as, unless you […]
