Frequently Asked Questions

Where to buy trophies and medals?

Fen Regis Trophies have been supplying and engraving beautiful awards, trophies and medals for over 40 years. You can buy from us online through our website or place an order with us over the phone by calling our head office on 01945 588 100 or emailing us at

How much does engraving cost?

Many manufacturers of glass awards will charge a set price for text and logo engraving per award. Here at Fen Regis Trophies, we like to keep things simple – this is why we offer engraving of both text and logo/imagery completely for free if your order is above £90. If your order is below £90, we charge just £4 per item, which is still excellent value.

Can you engrave my trophy or award if it was not purchased from Fen Regis Trophies?

Yes. Our in-house engraving team can engrave trophies and awards not purchased from our shop, though prices vary. Please contact us for a quotation.

How do you engrave glass?

Our in-house team sandblast all glass products with abrasives to create clear, high-quality etched designs. This process offers the best finish when engraving glass.

How many words can I have engraved on a glass award?

Each glass trophy/ glass award can be engraved with text plus a logo and whilst we have no specific maximum of characters that can be engraved it is dependent on what will fit onto the item. For any engraving requirements you are unsure of please speak to our sales team. You can reach us by calling the head office on 01945 588 100 or by heading to our contact page.

Do I have to have an engraving?

No. If you would rather not have any engraving on your product then simply select ‘No’ under ‘Engraving required?’ on the product page before adding to the basket. This will remove the personalisation form from the page and ensure that you are not charged for engraving at checkout.

Why are glass awards the most popular?

A personalised glass award is one of the best ways to develop your company image without breaking the bank. Glass holds a particular image that most companies want to align themselves with.

It is transparent, strong, solid and clear. All our glass awards are high quality and durable. Having your awards carry your company name and logo and then sending them off into deserving peoples’ homes is also a great way to advertise.

Can I have artwork engraved on glass?

Yes. Send us your images in any of our supported formats (JPG, JPEG, GIF, PNG, EPS, AI, and PDF) and we’ll get to work for you. We prefer it if you can send black and white images, but if all you have is greyscale or colour then please send them across and we’ll do our very best with them.

We will always send you the layout proofs for approval before going into production, so you never have to worry about paying for something you’re not happy with. What’s more – we try not to charge for artwork. We offer a couple of layout proofs as standard but may need to charge a fee if more changes are required.

Can I get my glass awards delivered quickly?

We can usually get your glass awards to you in two working days. We have hundreds of glass awards in stock in our warehouse, so there’s a good chance we’ll have what you need ready to send. We might be able to get your awards to you sooner if you are in need.

Giving us a call on 01945 588 100 to tell us about your emergency is the best way to get your order dealt with as quickly as possible. If you need to make contact outside of office hours, drop us an email at

What is the most popular cheap glass award?

There isn’t one particular glass award that we can say is more popular than the rest, as much of the decision-making process is dependent on the award it is being presented for. What we can say is that we have a varied range of glass awards to suit all budgets, which you can view by heading to our glass trophies and awards page.

Where can I buy sports trophies?

Here at Fen Regis Trophies, we supply and engrave awards for a wide range of sports and are constantly making more products available to buy online. If you cannot find your chosen sport on our website please view our online catalogue here for a larger range of products.

How will my glass awards be delivered?

All of our orders are specially packed to ensure that they are not damaged on route. Our orders are delivered by trusted national couriers and we always use their next-day service. We can also specify that the parcel needs to be delivered before 12pm, 10am or 9am, but this incurs an additional cost – please contact us for details and prices on special deliveries.

Are there any glass awards near me?

We offer the same delivery service to the whole of mainland UK, so you don’t need to be local to enjoy our products. Delivery is free on all mainland UK orders over £90 and is priced at £8 for smaller orders, to one mainland UK destination. Please contact us for a quote on delivery to Europe and the rest of the world.

Can I have a bespoke glass award?

All our glass awards are bespoke in that you can personalise them with your own text, logos and artwork. We can also make glass award shapes that are bespoke if you have a preferred shape/design requirement.

If you have seen a trophy somewhere else and you can provide a picture of something you like, we will do our absolute best to source it for you should you not find anything that’s quite right in our shop.

Can you repair my broken glass award?

We do not typically offer a repair service for broken glass awards and, as detailed in this blog post, glass restoration is costly. If you can send us a picture of your broken glass award, we can offer either an exact or similar replacement.

Can I buy a presentation box?

Many of our products come with the option of being supplied with either a presentation box or a standard carton box. Please get in contact with a member of our team if you would like any more information.

How can I pay for my order?

If you have placed an order online, you can pay using your credit/debit card (Mastercard, Maestro, JCB, and Visa), PayPal, bank transfer, or by cheque.

Do you offer discounts?

Yes. We offer free engraving and delivery on all online orders over £90. Further discounts are applied automatically at checkout when you spend over £300.